Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.5
Location
9.9
Service
8.1
Dining
6.1
Guest reviews
7.8/10
based on 15 reviews
9.2
9.2/10 based on 589 reviews
Jon
United States,
September
2024
7.8/10
My stay at this hotel was overall quite pleasant. The location was fantastic, right next to the ski lift, making it super convenient for hitting the slopes. The rooms were clean and comfortable, but I would have appreciated a bit more space to relax. The staff were friendly and helpful, although the service felt a little slow at times. The dining experience was nice, especially with the view of the Matterhorn, but they could expand the breakfast options. For the price, the value for money was decent, but not perfect.
Rooms
8.0
The rooms were clean and comfortable, but on the smaller side.
Service
7.0
The staff were friendly and accommodating, yet the service was a bit slow at times.
Location
10.0
The hotel is right next to the ski lift and very near to the cable car to the Matterhorn.
Dining
7.0
Dining with a view of the Matterhorn was enjoyable, but breakfast options could be improved.
Facilities
7.0
Facilities were decent, but nothing overly extravagant.
Drew
United States,
August
2024
8.0/10
I had a delightful stay at this hotel, which is perfectly situated right by the ski lift, making mornings super convenient for catching the Matterhorn express. The rooms offered a great view of the Matterhorn and were quite comfortable. The staff was friendly and helpful, although the dining options could use some improvement. Overall, it provided good value for money, and the location was a major highlight.
Rooms
9.0
The rooms were comfortable and provided a stunning view of the Matterhorn.
Service
8.0
The staff was very friendly and brought their resources to deal with all arrangements.
Location
10.0
The hotel is very near to the ski lift, which is great especially in the mornings.
Dining
6.0
The dining experience could use improvement as the options were somewhat limited.
Facilities
7.0
Facilities were decent but not overly luxurious.
Bob
United States,
July
2024
7.4/10
I had a lovely stay at this hotel, which is right next to the ski lift and close to everything in Zermatt. The rooms offered a beautiful Matterhorn view, which was a highlight for me. The staff were friendly and accommodating. However, the breakfast could use some improvement in terms of variety, and the shuttle service wasn't as reliable as I would have liked. Overall, it's a great place for a ski trip with good value for money.
Rooms
8.0
My room had a stunning view of the Matterhorn and was quite comfortable, although I wish it had a double bed instead of twin beds.
Service
7.0
The staff were very helpful and brought their resources to deal with all my arrangements, though the shuttle service wasn't always timely.
Location
9.0
The location is fantastic, directly next to the ski lift and really close to everything I needed.
Dining
6.0
The breakfast was decent, but I found the options a bit limited, especially when it came to fresh items.
Facilities
7.0
The facilities were well-maintained, but I wished there were more amenities like a spa or indoor pool.
Richard
United States,
July
2024
8.4/10
I had a great stay at this hotel, which is perfectly located near the ski lift and the Matterhorn. The rooms offered a stunning view, and they were clean and comfortable. The staff was incredibly friendly and helpful, making my trip more enjoyable. However, I found the dining options to be somewhat lacking at breakfast. Overall, it was a good experience, but there’s room for improvement in a few areas.
Rooms
9.0
The rooms were clean, comfortable, and provided a breathtaking view of the Matterhorn.
Service
9.0
The friendly staff brought their resources to help with all arrangements, which made everything run smoothly.
Location
10.0
This hotel has a fantastic location, very near to the ski lift and close to the center of town.
Dining
6.0
The dining experience was a bit disappointing since the breakfast options were limited.
Facilities
8.0
The hotel's amenities were modern and well-kept, adding to the overall comfort.
Kyle
United States,
June
2024
8.2/10
I had a wonderful stay at this hotel, which is ideally located right next to the ski lift. The rooms were spacious and had a fantastic view of the Matterhorn, making it a memorable experience. The staff was very friendly and always ready to help. However, I found the dining options to be a bit limited and the amenities could use some updates. Overall, it's great value for money, especially for those looking for convenience!
Rooms
9.0
The rooms were spacious and had a fantastic view of the Matterhorn. They were clean and quite comfortable, perfect for unwinding after a long day on the slopes.
Service
8.0
The staff was very friendly and accommodating, helping me with all the arrangements I needed during my stay.
Location
10.0
The hotel is situated very near to the ski lift, making it incredibly convenient for accessing the slopes.
Dining
7.0
The dining experience had its highs and lows; while the view of the Matterhorn was amazing, the breakfast options were somewhat limited.
Facilities
7.0
The facilities were decent, but there were a few areas that could use some updating to enhance the overall experience.
David
United States,
June
2024
7.4/10
I had a wonderful stay at this hotel, mainly due to its fantastic location right next to the ski lift and the breathtaking views it offered. The rooms were cozy and clean, though they could use a bit more space. The staff was friendly and helpful, making the experience even better. However, I felt the dining options could be improved, especially for breakfast. Overall, it’s a great spot for a skiing trip.
Rooms
7.0
The rooms were cozy and clean, but a bit smaller than I expected.
Service
9.0
The staff was incredibly friendly and helpful with arrangements.
Location
10.0
The hotel’s location next to the ski lift was amazing, making it super convenient for skiing.
Dining
5.0
I found the dining options a bit limited, especially at breakfast.
Facilities
6.0
The facilities were decent but could use some updates.
Harold
United States,
June
2024
8.0/10
The hotel has a top-notch location, just steps away from the ski lift which made it super convenient for skiing. My room had a spectacular view of the Matterhorn and was spacious and modern, but I found the bathroom to be a bit outdated. The staff was friendly and always ready to assist, but the services were a little limited during my stay. Overall, it’s a great value for money, especially considering the prime location and amenities offered.
Rooms
8.0
My room was spacious and had a stunning view of the Matterhorn, making my stay even more enjoyable. However, the bathroom could use a facelift.
Service
7.0
The staff was friendly and helpful, but I wished for more comprehensive services such as organized tours.
Location
10.0
The hotel’s location is fantastic, right next to the ski lift, which made hitting the slopes a breeze.
Dining
Facilities
7.0
The hotel offered good amenities, but there were a couple that felt dated and could be improved.
Harry
United States,
May
2024
8.2/10
The hotel is perfectly located right next to the ski lift and offers stunning views of the Matterhorn. The rooms are spacious and clean, providing a comfortable stay. However, the service could be a bit more attentive at times. The dining experience was decent, but I wish there were more variety in breakfast options. Overall, it’s a great value for money given its prime location and amenities.
Rooms
9.0
The rooms were spacious, clean, and offered a great view of the Matterhorn.
Service
7.0
The service was friendly, but sometimes lacked attentiveness, which was a bit disappointing.
Location
10.0
The hotel was directly next to the ski lift, making it super convenient for skiing enthusiasts.
Dining
7.0
The dining options were decent, but I found the breakfast could use a little more variety.
Facilities
8.0
The hotel had great amenities but could benefit from some updating in common areas.
Dan
United States,
May
2024
7.8/10
I had a lovely stay at this hotel, especially enjoying the clean and comfortable rooms. The staff were friendly and helpful, making me feel welcome. The location is fantastic, right next to the ski lift, which was super convenient for my morning excursions. However, the dining options could use some improvement as the breakfast selection was quite limited. Overall, it's a good value for money, but the dining experience could be better.
Rooms
9.0
The rooms were clean and comfortable, offering a great view of the Matterhorn.
Service
8.0
The staff were very friendly and provided excellent assistance with my arrangements.
Location
10.0
This hotel is perfectly located right next to the ski lift, making it very convenient to access the slopes.
Dining
5.0
The breakfast options were limited, and while I enjoyed the fresh vegetables, more variety would have been nice.
Facilities
7.0
The facilities were decent, though nothing particularly stood out.
Ann
United States,
May
2024
8.0/10
The hotel has an excellent location right next to the ski lift, which made it super convenient for morning skiing. The Matterhorn view from our room was absolutely stunning! The staff was friendly and helpful, but I did find the dining options for breakfast somewhat lacking. Overall, it offered great value for money, especially given the prime location.
Rooms
9.0
The room had a wonderful Matterhorn view, and it was clean and comfortable, which made our stay very pleasant.
Service
8.0
The staff was friendly and brought their resources together to help with all our arrangements, which I appreciated.
Location
10.0
It's super close to the ski lift, and being right next to the Zermatt glacier cable car ride made it perfect for skiing.
Dining
6.0
The dining experience could have been better; I wish there had been more variety in the breakfast options.
Facilities
7.0
The amenities were decent, but nothing overly luxurious. It met our basic needs comfortably.
Clifford
United States,
May
2024
8.2/10
I had a lovely stay at this hotel, with an amazing location just steps away from the ski lift, making it super convenient for skiing. The rooms were clean and comfortable, and the staff went out of their way to be friendly and helpful. The dining options could definitely use some improvement, but the facilities, including a cozy pool area, were great. Overall, it's good value for money, although I wish Wi-Fi was complimentary.
Rooms
8.0
The rooms were clean and comfortable, providing a great place to unwind after a long day on the slopes.
Service
9.0
The staff was incredibly friendly and helpful, handling all arrangements with ease.
Location
10.0
The hotel is positioned very near to the ski lift, making it ideal for skiers and outdoor enthusiasts.
Dining
6.0
While the breakfast had some delicious home-made muffins, overall the options felt limited and could be better.
Facilities
8.0
The facilities were nice, particularly the pool area, which was well-maintained and relaxing.
Al
United States,
May
2024
7.8/10
The hotel has a fantastic location, just a stone's throw from the ski lift, making it super convenient for skiing. The rooms are clean and comfortable, and the staff is really friendly and helpful. However, the dining service could use some improvement, as the options were somewhat limited. Overall, I found great value for money, although some amenities could be better.
Rooms
8.0
The rooms were clean and comfortable, providing a cozy retreat after a day on the slopes.
Service
9.0
The staff was very accommodating, providing assistance with all our arrangements.
Location
10.0
The hotel is perfectly located right next to the ski lift, making it incredibly convenient for skiing access.
Dining
5.0
I found the dining experience a bit lacking with limited options for breakfast.
Facilities
7.0
The facilities were decent but could benefit from some updates to enhance the overall experience.
John
United States,
April
2024
8.6/10
I had a lovely stay at this hotel, which is perfectly located right next to the ski lift, making it super convenient for hitting the slopes. The rooms were clean and offered a stunning view of the Matterhorn. The friendly staff truly made my experience enjoyable, but the dining options could use a little enhancement. Overall, it's a great value for money with its prime location and comfortable accommodations.
Rooms
9.0
The rooms were clean and boasted a beautiful view of the Matterhorn. I really appreciated the comfortable twin beds.
Service
9.0
The staff was incredibly friendly and went out of their way to assist with all our arrangements, making our stay even more pleasant.
Location
10.0
The hotel is directly next to the ski lift, which is a huge plus for skiing enthusiasts like me. It’s super close to the cable car as well.
Dining
7.0
While the dining experience was nice, especially with a view, I found that the breakfast options weren't very extensive.
Facilities
8.0
The hotel had some great facilities, but I felt there could have been a bit more variety.
Ellen
United States,
April
2024
8.2/10
I had a lovely stay at this hotel! The location is just perfect, being really close to the main ski lifts, which made my ski trips super convenient. The rooms were clean and had a great view of the Matterhorn, although I did find the price a bit steep. The staff was friendly and helpful, but I feel the dining options could use some improvement. Overall, it's a decent choice for ski enthusiasts with a good balance of comfort and location.
Rooms
9.0
The rooms were modern, clean, and comfortable, with a fantastic view of the Matterhorn.
Service
8.0
The staff was friendly and accommodating, proving to be quite resourceful in assisting with arrangements.
Location
10.0
The hotel is very close to the main ski lifts, making it extremely convenient for skiing.
Dining
7.0
The dining options were okay, but I expected a bit more variety during breakfast.
Facilities
7.0
Facilities were decent, but there definitely is room for improvement in terms of amenities.
Peter
United States,
March
2024
7.8/10
I had a great stay at this hotel, enjoying the stunning view of the Matterhorn from my room. The location was unbeatable, right next to the ski lift, making skiing super convenient. The staff was friendly and helpful, but I found the dining options somewhat lacking, especially for breakfast. Overall, it felt like good value for money but could use some improvements in food variety.
Rooms
9.0
The room had a breathtaking view of the Matterhorn and was very comfortable.
Service
8.0
The staff was friendly and assisted with all my arrangements seamlessly.
Location
10.0
The hotel is super close to the ski lift, which was perfect for my ski trip.
Dining
5.0
The breakfast options were somewhat limited, which was a bit disappointing.
Facilities
7.0
The amenities were good, but nothing stood out significantly.
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